A Good Teacher Essay

Education is one of the most important parts of our life. Therefore all teachers should try to be a â€Å"good teacher†. The teacher is to help your personality and learning. First, a good teacher is not boring. A good teacher must have â€Å"knowledge† of his/her subject matter. A good teacher should know how to explain the content in easier way that he is teaching. Being a good teacher is to understand the student. In addition, a good teacher should be able to understand that it is important to teach in simple steps so that all students in the class can understand the lesson. The â€Å"good teacher† works with students. A friend of mine told me her math teacher tolerates only students who are good at mathematics or those who have special interest in the subject. Towards the rest of the class my friend says she’s very exacting. She gives homework and tests without bothering to ask about difficulties. She doesn’t try to explain it and as a result many students keep getting bad marks. I family believe teacher shouldn’t forget that all students no matter of their color, race or gender have equal ability to study. Different students have different learning system. Some can learn things easily while others need to spend more time over a given task. That’s why it is advisable for a teacher to know his students individually so that he can remember what kind of problems they have and find the right way to help them. There’s no doubt that teachers have immense influence on their students. That’s why it it’s their responsibility to find the best approach of teaching and make classes more amusing and interesting. A Good Teacher Essay â€Å"Plants are shaped by cultivation and men by education. We are born weak, we need strength; we are born totally unprovided, we need aid; we are born stupid, we need judgement. Everything we do not have at our birth and which we need when we are grown is given to us by education. † (Jean Jacques Rousseau) It can be seen that education is one of the most important factor of our life. It is the tool that shapes us intellectually, socially, emotionally and personally. The kind of education that we receive depends highly on the educators that we encounter. A positive or negative encounter can impact our entire life. Therefore, if it is intended for today’s students to be responsible citizens of tomorrow’s society, then all teachers should emulate the roles of a â€Å"good teacher†. A good teacher is one who is knowledgeable of learners and their development, knowledgeable of subject matter and curriculum goals, creates a good learning environment and†¦Ã¢â‚¬ ¦. It can be noted that from the interview conducted, Teacher X exemplifies most of the features of a â€Å"good teacher† and is therefore considered as one. Before entering in a classroom, a â€Å"good teacher† should be highly knowledgeable of the subject area they will be teaching and have a clear understanding of how to organize the curriculum in order to meet the need of the students and the objectives of the school. The interview highlighted that Teacher X is one of the chief writers of the curriculum for the examination body of her institution. It will be ones belief that a personnel would not have been bestowed such privilege if she was not competent in her subject area. She also outlined that her learning objectives are based on the knowledge, ability and skill of the students. This further exemplifies her since Darlington-Hammond and Baratz-Snowden (2005) states that based on the learning needs of their students, teachers must make a wide variety of curriculum decisions, ranging from the evaluation and selection of materials to the design and sequencing of tasks, assignments and activities to the assessment of learning to guide further teaching. The development of the curriculum in light of the students’ interest fosters intrinsic motivation and stimulates the students’ passion for learning a specific subject area. If given the opportunity for input, students’ will generate ideas and set goals that even the teacher had not thought of. At this point teachers should embrace the fact that they do not know everything and should be willing to learn from their students’ in the process. A â€Å"good teacher† must take the time to know her students. Know not only their names or facial representations, but their readiness level, learning styles and interest. Students are all individuals who learn at different rates and in different ways. Tomlinson (2001) outlines that students learn better if tasks are a close match for their skills and understanding of a topic (readiness), if tasks ignite curiosity or passion in a student (interest) and if the assignment encourages students to work in a preferred manner (learning style). The classrooms of our society can be extremely diverse, so teachers must be able to differentiate intrsuctions to meet the individual needs of each student.

An Assessment of the Impact of Corporate Social Responsibility

Universal Journal of Marketing and Business Research Vol. 1(1) pp. 017-043, May, 2012 Available online http://www. universalresearchjournals. org/ujmbr Copyright  © 2012 Transnational Research Journals Full Length Research Paper An assessment of the impact of corporate social responsibility on Nigerian society: The examples of banking and communication industries Adeyanju, Olanrewaju David Department of Financial Studies Redeemer’s University, km 46, Lagos Ibadan Expressway Mowe, Ogun State E-mail: [email  protected] om, Tel No. : 07037794073 Accepted 30 January, 2012 In the Nigerian society, Corporate Social Responsibilities [CSR] has been a highly cotemporary and contextual issue to all stakeholders including the government, the corporate organization itself, and the general public. The public contended that the payment of taxes and the fulfillment of other civic rights are enough grounds to have the liberty to take back from the society in terms of CSR undertaken by oth er stakeholders.Some ten year ago, what characterized the Nigerian society was fragrant pollution of the air, of the water and of the environment. Most corporate organizations are concerned about what they can take out of the society, and de-emphasized the need to give back to the society [their host communities]. This attitude often renders the entire community uninhabitable. A case in mind is the Niger Delta area of Nigeria.This translated to negative integrity and reputation on the part of corporate identity as people perceived this as exploitation and greed for profitability and wealth maximization within a decaying economy of Nigeria. However, the general belief is that both business and society gain when firms actively strive to be socially responsible; that is, the business organizations gain in enhanced reputation, while society gains from the social projects executed by the business organization.In modern day however, having seen the benefits and average favorable pay-back period of their investment in CSR, corporations are now seriously involved in this project, which had impacted in the society wonderfully and profitably. This study is therefore, intended to consider the imperative and benefits of CSR on the Nigeria society. The perceived gap supposedly created is harnessed and investigated for possible resolution, using the banking and communication industries as a case study. The research approach is both descriptive and analytical.Data collected for this study are from both primary and secondary sources, relying heavily on the relevant information available from both banking and communication sectors, and other sources. Tests were conducted using both regression and correlation analysis. The regression result reveals a strong and significant relationship between CSR and Societal Progress such that the relationship between CSR and Societal Progress is statistically significant. It is thus conclusion that CSR plays a significant role in Societal Pr ogressiveness in terms of environmental and economic growth.The study recommends that, while improvement in the depth of participation by banking and telecommunication industries in economic and environmental development is desirable, they are encouraged to close ranks and forge common interest in addressing certain social responsibilities, especially those bothering on security and technological advancement of the polity. Keywords: Corporate Social Responsibility, societal Progressiveness, Banking, Communication, Environment.INTRODUCTION At an earlier point in history, societal expectations from business organizations did not go beyond efficient resource allocation and its maximization. But today, it has changed and modern business must think beyond profit maximization toward being at least socially responsible to its society. Today’s heightened interest in the role of business in society has been promoted by increased sensitivity to the 018 Univers. J. Mark. Bus. Res. aware ness of environmental and ethical issues.It means our society has become increasingly concerned that greater influence and progress by firms has not been accompanied by equal effort and desire in addressing important social issues including problems of poverty, drug abuse, crime, improper treatment of workers, faulty production output and environmental damage or pollution by the industries as it has overtime been reported in the media. It is therefore very essential for all to realize that public outcry for increased social responsibility will not disappear if business organizations fail to respond to the challenges these had posed for the society.In view of the perceived information gap, it is therefore worthwhile collating and aggregating in a more organized manner, the contributions of Nigerian corporations [using banking and communications industries as a focus] to the well-being of the society. This is necessary if only to show, in a graphic and mathematical ways that the indus tries seriously identify with the aspirations of the communities and the general public. In the early years of this century, two Americans independently and without knowing of each other were among the first businessmen in the world’s history to initiate major community reforms.Andrews Carnegie preached and financed the free public library. Julius Rosenwald fathered the country farm agent system and adopted the infant 4-H CLUBS. Carnegie was already retired from business and one of the world’s richest men. Rosenwald who had recently bought a near bankrupt mail order firm called Sear Roebuck and Company, was only beginning to build both his business and fortune. The two held basically different philosophies. Carnegie believed that the sole purpose of being rich is to be a philanthropist, that is, the â€Å"social responsibility of wealth†.Rosenwald believed that you have to be able to do good to do well, that is, the â€Å"social responsibility of business†. J. Irwin miller of the Cummins Engine Co. Ltd in Columbus, Indiana, has systematically used corporate funds to create a healthy community which, at the same time is a direct, though intangible investment in a healthy environment for his company. Miller specifically aimed at endowing his small industrial town with the ‘quality of life’ that would attract to it the managerial and technical people on whom a big high-technology business depends.Only if business and particularly Nigerian business learns that to do well it has to do good, can we hope to tackle the major challenges facing developing societies today. The economic realities ahead are such that ‘social needs’ can be financed increasingly only if their solution generates commensurate earning which precisely is what business is known for. We can actually say firms involved in Corporate Social Responsibility are actually not regretting because of the increase it has made on their sales leading to pro fit and how they have impacted the environment.The significance of corporate social responsibility as a vital tool for the societal progressiveness cannot be over emphasized. This can be seen from the points of view of showing concern for the welfare of the community in order to reap peace, competent and cheaper manpower, a platform for a better community; by making the host community worthy of livelihood in terms of infrastructural development; and by boosting their image, reducing advert cost, gaining an edge over competitors, and making your name as a firm an household name in the society.Theoretical and Conceptual Framework Overview of The Concept of Corporate Social Responsibility The Bali Roundtable on developing countries in 2002 recognized the business sector as a primary driver of economic development and the World Summit For Sustainability identified business involvement as critical in alleviating poverty and achieving sustainable development. Corporate social responsibili ty has to do with an organization going out of his way to initiate actions that will impact positively on its host community, its environment and the people generally.It can be seen as a way of acknowledging the fact that some business fall outs have adverse effects on the citizens and society and making efforts to ensure that such negative impact are corrected. Posk, et al (1999) as a matter of fact, believe that corporate social responsibility means that a corporation should be held accountable for any of its actions that affect people, communities, and its environment. It implies that negative business impacts on people and society should be acknowledged and corrected, if possible.It may require a company forgoing some profits if its social impacts are seriously harmful to some of its stakeholders or if its fund can be used to promote a positive social good. Definition of Corporate Social Responsibilities There are a myriad of definitions of Corporate Social Responsibilities [CSR ], each considered valuable in their own right and designed to fit the specific organization. The majority of definitions integrate the three dimensions to the concept, that is, economic, environmental and social dimensions.CSR had also been commonly described as â€Å"a demonstration of certain responsible behavior on the part of public and the private [government and business] sectors toward society and the environment†. Business for Social Responsibility (BSR), a leading Global Business partner, in a Forum held in 2006 defined Olanrewaju 019 CSR as achieving commercial success in ways that honors ethical values and respect people, communities, and the natural environment. For BSR, CSR also means addressing the legal, ethical, commercial and other expectations society has for business, and making decisions that fairly balance the claim of all key stakeholders.In its simplest terms, it is: â€Å"what you do†, â€Å"how you do it† â€Å"and when and what you sa y†. In this sense, CSR is viewed as a comprehensive set of policies, practices and programmes that are integrated into business operations, supply chain, and decision making processes throughout the company and wherever the company does businesses that are supported and rewarded by top management. It also includes responsibility for current and past actions as well as future impacts. The issues that represent a company’s CSR focus vary by business, size, sector and even geographical region.It is seen by leadership of companies as more than a collection of discrete practices or occasional gestures or initiatives motivated by marketing, public relations or other business benefits. Also, the World Business Council on Sustainability Development, 1998 described CSR as â€Å"the continuing commitment by Business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large†. CSR is the concept that an enterprise is responsible or accountable for its impact on all relevant shareholders† [European Union, 2006]. According to Macmillan [2005], â€Å"CSR is a term describing a company’s obligation to be accountable to all its stakeholders in all its operations and activities. Socially responsible companies will consider the full scope of their impact on communities and the environment when making decisions, balancing the need of stakeholders with their need to make a profit†. â€Å"CSR is concerned with treating the stakeholders of the firm ethically or in a socially responsible manner.Since stakeholders exist both within a firm’s and outside a firm, hence, behaving socially and responsibly will increase the human development of stakeholders both within and outside the corporation† [Clarkson, 1995]. A reputable author, Kenneth Andrews Steiner (1977) defined Corporate Social Responsibilities (CSR) â€Å"as the intelligent and objective concern for the welfare of the society that retains the individual and corporate behavior from ultimately destructive activities, no matter how immediately profitable nd leads to the directions of positive construction of human betterment†. As an improvement on the above definitions, Koontz and O’Donnell (1968) defined social responsibility as the personal obligation of everyone, as he acts in his own interests, but he must always have due regard that his freedom does not restrict others from doing the same thing. He further noted that a socially responsible individual or organization will obey the laws of the land because the rights of others are at stake.In emphasizing the ecological conceptualization of social responsibility, Buchholz (1991) noted that any good definition of social responsibility must contain if not all, most of the following; Responsibility that: †¢ goes beyond the production goods and services at a prof it. †¢ helps in solving important social problems those that the organization are responsible for creating. †¢ makes corporations have greater constituency than stockholders alone †¢ makes corporations have great impacts that goes beyond marketplace transactions, and †¢ makes corporations serve a wider range of human values that can be captured by a sole focus on value.CSR can therefore be referred to as decisions and actions taken by organizations for reasons at least, particularly beyond the organization’s direct economic or technical interest. For many corporate bodies giving to charities is a struggle really, their objective do not usually build-in the strategic need to support the communities that they serve. The focus totally is to maximize profit or financial returns. The thrust of their arguments centre around balancing their obligations to stakeholders, especially the shareholders.Corporate social responsibilities should be strategic no doubt. Eng aging in strategic philanthropy is done by even the best corporate bodies in the world. It should however have an underlying compassionate foundation. There should be a symbiotic relationship between corporate organization and the host communities, a sort of on-going reconciliation between the organization’s economic orientations. There should be an unwritten â€Å"social contract†, so that it should not be forced responsibility like Education Trust Fund tax but a voluntary social service based on the needs of the community.Socially responsible business practice implies that CSR is the social practice where the corporation adapts and conducts discretionary business practices and investments that support social causes to improve community well-being in order to protect the environment. Key distinctions include focus on activities that are discretionary, not those that are mandated by laws or regulatory agencies or are simply expected, as with meeting moral standards.Com munity is interpreted broadly to include employees of the corporation, suppliers, distributors, non-profit and public sector partners as well as members of the general public. And well-being can be referred to health and safety as well as psychological and emotional needs. It is also about capacity building for sustainable livelihoods, respect for cultural difference and finds a business in building the skills of employees, the community and the government. Indeed it is about business giving back to society. 020 Univers. J. Mark. Bus. Res.Generally speaking, Corporate Social Responsibility, whether in the banking sector or otherwise refers to: A collection of policies and practices linked to relationship with key stakeholders, values, compliance with legal requirements, and respect for people, communities and the environment. The commitment of business to contribute to sustainable development According to the European Commission, CSR involves companies integrating â€Å"social and environmental concerns into business operations and in their interaction with stakeholders on a voluntary basis†.The key to this definition lies in the word â€Å"voluntary†. According to Nigeria Social Enterprise Reports Vol. 2, CSR is generally understood to be the way a company achieves a balance or integration of economic, environmental and social imperatives while at the same time addressing shareholders and stakeholders expectations. It went further to say that CSR is generally seen as the contribution of business to sustainable development which has been defined as â€Å"development that meets the needs of the present without compromising the ability of the future generations to meet their own needs†.In Nigeria, the federal Executive Council (FEC) on Wednesday May 2008 approved the development of a CSR policy for the country, to instill ethical behavior in Nigerian Businesses. The minister of National Planning Commission, Dr Sanusi Daggash, who gave detail s of the memorandum, said it referred to the adoption of responsible business practices by organizations, to improve the society at large’’. He said the policy would include â€Å"beyond law commitment† and activities that would necessitate an expectatation to ‘give back’ to the society.He reiterated that the policy would ensure corporate governance and ethics, health and safety, human rights, human resource management, anti-bribery and anticorruption measures. One reckons that the policy formulators will take note of similar global policies that might point Nigeria in the direction of developing a viable CSR policy. Carrol’s Pyramid of Corporate Social Responsibility Although no single commonly accepted definition had been ascribed to the subject, which had evolved since 1970s, Archie B.Carroll had said that â€Å"there had been economic, ethical, legal and philanthropic aspect to the subject†. Therefore, one of the most used and quot ed model is the Carroll’s pyramid of CSR, 1991. Carroll considers CSR to be framed in such a way that the entire range of business responsibilities is embraced. These four responsibilities can be illustrated as a pyramid. The economic component is about the responsibility to profit which serves as the base for the other components of the pyramid. With regard to the legal aspect, society expects organizations to comply with the laws and regulations.Ethical responsibilities are about how society expects organization to embrace values and norms even if the values and norms might constitute a higher standard of performance than required by law. Philanthropic responsibilities are those actions that are expected from a company as a good corporate citizen. Implicit Versus Responsibility Explicit Corporate Social Matten and Moon (2004) presents a conceptual framework for understanding corporate social responsibilities the, ‘implicit’ versus the ‘explicit’ co rporate social responsibilities.Explicit CSR is about corporate policies with the objective of being responsible for what the society is interested in. Explicit CSR can for example be voluntary, self-interest driven corporate social responsibilities policies and strategies. Implicit CSR is a country’s formal and informal institutions that give organizations an agreed share of responsibility for society’s interests and concerns. Implicit CSR are values, norms and rules which result in requirements for corporations to address areas that stakeholders consider important. Business associations or ndividual organizations are often directly involved in the definition and legitimization of this social responsibility requirement. The Three Components of Sustainability – The Triple Bottom Line Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs (World Commission on Enviro nmental and Development, 1987) The triple bottom line is considering that companies do only have one objective, profitability, but that they also have objectives of adding environmental and social value to society (Crane and Matten, 2004).The concept of sustainability is generally regarded as having emerged from the environmental perspective is about how to manage physical resources so that they are conserved for the future. Therefore, economic sustainability is about the economic performance of the organization itself. A broader concept of economic sustainability includes the company’s impact on the economic framework in which it is embedded. The development of the social perspective has not developed as fast as the environmental and economic Olanrewaju 021 perspectives. The key issue in the social perspective on sustainability is that of social justice.It can be seen from above that economic and environmental sustainability involved in the concept of externalities is mostly engendered in the importance placed by comparatives in the concept of social responsibilities. The European Foundation for Quality Management [EFQM] defines CSR as â€Å"a whole range of fundamentals that organizations are expected to acknowledge and to reflect in their actions. It includes among other things respecting human rights, fair treatment of the workforce, customers and suppliers, being good corporate citizens of the communities in which they operate and conservation of natural environment†.These fundamentals are seen as not only morally and ethically desirable ends in themselves and as part of the organization’s philosophy; but also as key drivers in ensuring that society will allow the organization to survive in the long term, as society benefits from the organization’s activities and behavior† (The EFQM Framework For Social Responsibility, 2004). CSR is the concept that an organization needs to consider the impact of their operations and busi ness practices on not just the shareholders, but also its customers, suppliers, employees, members of the community it operates in, and even the environment.It is a way of saying thank you and expressing appreciation to all stakeholders in the business. It is a conscious effort to give back to the society in which the corporation has benefitted immensely. Characteristics of Corporate Social Responsibilities The European Foundation for Quality Management [EFQM] presents some common characteristics for CSR which are: †¢ Meeting the need of current stakeholders without compromising the ability of future generations to meet their own demand. †¢ Adopting CSR voluntarily, rather than as legal requirement, because it is seen to be in the long-term interests of the organization. Integrating social, environmental and economic policies in day to day business †¢ Accepting CSR as a core activity that is embedded into an organization’s management strategy. The three dimensi on of CSR with specific examples of areas particular to each dimension are: Economic Responsibility Integrity, corporate governance, economic development of the community, transparency, prevention of bribery and corruption, payments to national and local authorities, use of local suppliers, hiring local labour and similar areas.Social Responsibility Human rights, training and developing local labour, contributing expertise to community programs and similar areas. Environmental Responsibility Precautionary approaches to prevent or minimize adverse impacts support for initiatives, promoting greater environmental responsibility, developing and diffusing environmentally friendly technologies and similar areas. Lohman and Steinholtz (2004) view the CSR concept as a combination of three separate agendas, namely Corporate Sustainability, Accountability and Governance.Corporate Sustainability derives from the United Nation meeting in Rio de Janeiro in 1992 and the Agenda 21. This refers to how we address and balance the social, economic and environmental areas in the world so that our long term survival is not threatened. Corporate Accountability focuses on the credibility of the organization and is used in situations where discussions are held about the ability of the organization to manage. Corporate governance is used in the discussion about how an organization is being run. It deals with transparency and in the long run trustworthiness.Bowen (1953) defined it as the obligation of business men to pursue those policies, to make those decisions, or to follow those lines of action which are desirable in terms of objectives and values of the society. A number of studies have been carried out on CSR since the idea was floated in the twentieth century. For, example, a Business week/Harris poll (1993) revealed that U. S. top-level corporate executives (69% of those polled) and MBA students (89%) believed that corporations should be more involved in solving crucial problem s.Also in a study of 107 Europeans corporations, majorly of the chief executives cadre surveyed agreed that addressing social issues, such as substance abuse, health care and education, was needed (Mathison, 2003). Business in any society needs to take responsibility, for every decision that is made, every action that is taken, must be viewed in the light of that kind of responsibility. Social responsibility requires business organizations to balance the benefits to be gained against the costs of achieving those benefits.There is the general belief that both business and society gain when firms actively strive to be socially responsible. While business organizations gain in enhanced reputation, society gains from the social projects executed by the business organization. In the early 1970s, companies began to appreciate community service as a way to improve their images, internally and externally, as well as to serve the 022 Univers. J. Mark. Bus. Res. communities in which the busin ess operates. A study carried out by the National Volunteer Centre in U. S. n 1977 shows that more than 1,100 major U. S. corporations had established structured activities to involve their workers in community volunteerism by 1990. A survey of 180 leading U. S. companies found that 79% of them had volunteer programmes. Also, a study conducted by IBM and the graduate of School of Business at the University of Columbia in 1994 showed a clear link between volunteerism and return on assets, return on investments and employee productivity. A company with a strong community involvement programme is likely to score high in profitability and employee morale.Social responsibility should, in fact, reflect cultural values and may differ in forms from one society to the other. What is socially acceptable in Japan may differ in forms from that of Germany, Brazil or Indonesia. Japanese firms have proved themselves models citizens on many dimensions of Corporate Social Responsibility. Their suppo rt of local community activities and other philanthropic endeavours have led to increased goodwill in the communities where they operate.The firms help society in areas directly related to the operations of the business. A survey conducted by the Japanese External Trade Organisation (JETRO) in 1997 shows that approximately 80% of Japanese affiliated operations in the United State which were covered by the survey engaged in corporate philanthropy. Making cash contributions was the most common form of philanthropy (about 91%). Community development and education were the primary beneficiaries of cash donations and encouragement of employee volunteerism was up to 36% from 1992.Over 95% of responding organizations maintained or increased both cash donations and other philanthropic activities since the last survey in 1992. Being socially responsible by meeting the public’s continually changing expectations requires wise leadership at the top of the organization. Miles (1987) obser ved that â€Å"corporate leaders who possesses this kind of social vision believe that business should help create social change rather than block it. With such attitude, they know that their own company will have a better chance of surviving in the turbulent social currents of today’s world†.Frooman (1997) further observed that companies which are socially responsible are guided by enlightened selfinterest, which means that they are socially aware without giving up their own economic self interest. Profit are the reward for the firm as it continues to provide true value to its customers, to help its employees to grow, and to behave responsibly as a corporate citizen. An emphasis on social responsibility can attract customers. A poll conducted by Opinion Research Corporation shows that 89% of purchases by adult are influenced by a company’s reputation. Social responsibility also benefits ompanies by enabling them to recruit a high quality labor force. The reputa tion of the firm and the goodwill associated with socially responsible actions attract talented prospective employee, that is, people seeking an employer for whom they would be proud to work. At Cadbury Nigeria plc, the concept of CSR is seen as a continuing commitment by business to behave ethically in ways that will contribute to economic development of the nation. It is also expected to improve the quality of life of not only the company’s workforce and families but also that of the local community as well as the society at large. Business Day, Newspaper, 13th October, 2003) Over the last decades there has been an apparent shift from adopting more responsible business practices as a result of regulatory citations, consumer complaints and special interest group pressures, to proactive research exploring corporate solutions to social problems and incorporating new business practices that will support these issues. This shift has been due to: †¢ increasing evidence being documented and shared, demonstrating that socially responsible business practices can actually increase profits. the fact that in our global market place, consumers have more options and can make choices based on the criteria beyond product, price and distribution channels. Research emphasized that consumers are also basing their purchase decisions on reputation for fair and sustainable business practices and perceptions of commitment to the community’s welfare. †¢ the fact that Investors and other stakeholders may also be the driving force with increased public scrutiny and use of more sophisticated pressure tactics, including use of technology and power of internet. Interest in increased worker productivity and retention which has turned corporate heads towards ways to improve satisfaction and well being. (Cocacola bottler in South Africa launching an HIV/AIDS prevention program in the work place). †¢ Technology and increased third party reporting having been giv en increased visibility and coverage of corporate activities, especially when things go wrong, as with current corporate scandals that have made the public more suspicious of business creating the need for business to put a positive shine on their activities.This is even more critical today with instant access to twenty four (24) hours news channel such as CNN outline news articles and e-mail alerts. †¢ The bar for full disclosure appears have been raised, moving potential customers from a â€Å"consumer beware† attitude to an expectation that they will be fully informed as regards practices including product content, sources of raw materials and manufacturing processes. Advocate of CSR argues that companies with good social and environmental records will perform better in the long run than those that do not behave responsibly. This is because customers will like to patronize anyOlanrewaju 023 company with good social and environmental records more than companies without such records as they will be seen to have identified with the community. It has been argued that since Corporate Social Responsibility can enhance a company’s image, it raises the question of whether or not CSR was embarked upon solely for corporate self interest, company or their chief executives may be politically motivated when making corporate donations. But Black (1989) objecting to this self interest motive maintains that in CSR, the company giving funds does not attempt to gain any advertising benefit or undue identification.The company is contented with the belief that CSR is good business. Responsibilities of a firm To achieve set objectives, every firm owes various duties to all the stakeholders, and these must be fulfilled. These responsibilities are discussed below: †¢ Duty to protect the well-being of people in its environment. A firm’s primary duty is to protect the well being of those living in its environment; its operations or practice. For examp le, a firm wishing to carry out banking business must first be incorporated under the Companies and Allied Matter Act (CAMA), 1990 and then valid licence from the governor of the Central Bank of Nigeria (CBN).Its operations should be in line with the provisions of the Bank and Other Financial Institutions Acts (BOFIA), 1991, the CBN Act, the Nigerian Deposit Insurance Corporations (NDIC) Acts, the Money Laundry Act 2004 and other banking laws. †¢ The firm should produce goods and services that are not harmful to the people. A manufacturing company should not produce goods that may cause death to people. Similarly, in the course of maximizing profit, a bank should not finance illegal projects, say, provide finance for the illegal purchase of ammunition, or abeit illegal transfer by unpatriotic citizens or politicians. A firm should not deceive others. Deception, in this way, can take various forms, namely; failing to include all the required quantities and quality materials for producing a particular product, but may still indicate on the package that the normal quality were involved; colluding with the external auditor to render false financial statements to shareholders, regulating authorities and members of the public, with a view to declaring false profit; preparing two sets of accounts or returns, i. e. ccurate and false accounts, and sending the false one to the regulatory authorities and the accurate one to the shareholders, to conceal some facts in the course of bank supervision and examination. †¢ An organization should enter into fair binding contract with its customers, creditors, employees, suppliers etc. all terms and conditions of the contract should be well stated by the firm and well understood by the parties concerned. It is important for a firm to discharge its duties under the contract at all times.For example, a customer granted credit facility should be allowed to repay under the agreed terms and conditions for which the loan was granted. †¢ Duty to make reasonable return to shareholders in accordance with the level of investment. The ordinary shareholder takes the highest risk in business, hence it is the duty of management of a company to utilize the resources of the company effectively to generate profit, the bulk of which should go to the ordinary shareholder.The firm should ensure that the market price of the company’s share is attractive to the public. When this is done, the owner’s economic welfare is maximized through high return on capital usually reflected on the market price of shares of the company. †¢ Duty to minimize harmful effect of substance. In the course of doing business, firms are bound to engage in activities whose effects may be harmful or distasteful to the members of the organization and the public.For example, hospital, police, radio, and television stations, telecommunication business provide twenty-four hours service to their customers and client, an indica tion that the employees of these organizations must be on duty every hour of the day. To be effective and efficient, there is need for shift duty. Although coming to work at night or very early in the morning might not be palatable with all employees, this is in evitable; thus, a fair compensation, in terms of shift hazards and inconvenience allowances, should be paid to the employees concerned. This will strengthen their commitment.Similarly oil and gas industries should pay high compensation to the people living in the area where oil and gases are produced, as this could compensate for the environment degradation of the area and other problems encountered by the people living in the community. Also bank staff that work outside the normal banking hours should be paid compensation allowance. †¢ Duty to pay reasonable salaries and wages to the employees. It is the duty of the firm to use the revenue generated from its business activities to pay fair and reasonable compensation i n the forms of salaries and allowances to workers.This should be commensurate with the services rendered. However, it will be unethical, unfair and an act of irresponsibility for a firm to ask the workers to perform task that will expose them to serious danger, risk, or unprofessional practices, all in the interest of robust salaries and allowances. For example, a situation where banks set unachievable deposit targets for staff by employing ‘beautiful’ ladies and ‘handsome’ men to run after money-bags to attract deposits. This encourages fraud and prostitution.A staff that fails to meet the target knowing full well that he would be sacked might resort to stealing to raise more funds or resort to prostitution. In like manner, a firm that pays reasonable returns on capital will enjoy continuous investment of shareholders. †¢ Duty to use part of the firm’s profit to provide 024 Univers. J. Mark. Bus. Res. amenities that promote the common good of t he community in which it operates. †¢ Duty to embark on projects that brings about the expansion and improvement in the company’s operations.Firms that expand create additional employment opportunities to the community, and this will lessen crime rates. Similarly goods are made available at affordable prices, thereby meeting the needs and satisfaction of the consumers. This encourages good standard of living of people in the community. †¢ Duty to honor obligations to the government in terms of payments of taxes an levies, thereby making fund available to the government to provide infrastructure facilities and meet the recurrent expenditures with a view to promoting national development.Social responsibility to stakeholders An organization should fulfill its social responsibilities to the following stakeholders for it to achieve its set objectives. For instance, using a Bank as a case study, the stakeholders will include: a. Customers market prices of the shares of t he bank in the stock market; †¢ Ensuring safe investments through good and sound management to prevent distress; †¢ Issuing bonus share from time to tome; †¢ Keeping the shareholders informed of the bank’s performances through annual general meetings, newsletters and information bulletins. . Employees †¢ Offer efficient services †¢ Make savings and withdrawals of money less time consuming by reducing the waiting time; †¢ Ensure adequate liquidity so that cash withdrawals is met promptly; †¢ Pay competitive rate of interest on saving and deposit, in line with the CBN‘s credit and monetary guidelines; †¢ Charges reasonable interest rates and commissions; †¢ Ensure safety of deposit so much so that the customers can deposit his money in the bank and go to sleep; †¢ Provide a conducive environment for banking activities, e. g. pacious and well ventilated banking hall, security for valuables and vehicles within the bank premi ses’ and †¢ Make secret of the affairs between the bank and customers to protect the interest of the customers. b. Shareholders †¢ Provide a conducive working environment i. e. make available modern working tools and equipment, ventilated offices, good infrastructure, decent and official cars, health and safety equipment at the workplace etc; †¢ Pay competitive salary remuneration commensurate with the level of commitment †¢ Offer opportunities for career development, e. . inducement for taking professional examination; †¢ Train and develop employees through continuous learning at seminars, conferences, workshop, with the view to update their knowledge base, to meet rapid changes in the banking environment. ; †¢ Keep employees adequately informed on the policies, procedures and rules relating to day-to-day banking operations. This can be done through newsletters, bulletins, meetings, etc; †¢ Involve employees in decisions affecting them, to ensure their total commitment and loyalty; †¢ Maintaining equal opportunities among employees, i. . there should be no preferential treatment or favourism; †¢ Establish clear cut bargaining and grievance procedures that will be known and followed by all employees. d. Government †¢ Being a responsible corporate entity or citizen, provide credit facilities to various sectors of the economy, with a view to ensuring the economic development of the country; †¢ Comply with the laws and regulations rescribed by regulatory authorities like the Central Bank of Nigeria, the Nigeria Deposit Insurance Corporate, etc; †¢ Assist government in funding and promoting social activities, such as sponsoring sports programmes, contributions towards combating diseases e. g. AIDS, etc. e. The Public If banks are to guarantee continuous investment of their shareholders, they have the duty of: †¢ Ensuring effective performance by utilizing the capital invested in the bank to ma ximize profit. †¢ Paying good dividends, i. e. reasonable returns commensurate with the capital investment.Maximizing the owner’s wealth by ensuring good . Banks are socially responsible to the banking public, in general, and members of the community in which they are situated, in particular, in the following ways: Olanrewaju 025 †¢ Development of the environment through provision of basic facilities like good drinking water, donations to development associations, bringing banking services to the rural areas, indigenous lending, etc. †¢ Creation and maintenance of employment opportunities to qualified members of the community. This encourages loyalty, commitment and cooperation from the community. Participation in community activities, such as donations to community to celebrations, awarding scholarship to deserving members of the community, etc, and †¢ Using the skills of employees to develop charitable goods and services. MODERN CORPORATE SOCIAL RESPONSI BILITY Modern CSR was born during 1992 Earth Summit in Rio de Janeiro when United Nations sponsored recommendations on regulation were rejected in favour of a manifesto for voluntary self-regulation put forward by a coalition of companies called the World Business Council for Sustainable Development (WBCSD).Its version of events was endorsed by the US, the UK and other Western governments. The British government for example, is still a vocal supporter of voluntarism. Such resistance to regulation seem to have left the worst corporate abusers effectively unrestrained and the victims of their actions adequate means of redress. Whatever responsible initiatives companies choose to carry out on their own behalf binding international standards of corporate behavior must be established to guarantee that the rights of people and the environment in developing countries like Nigeria are properly protected.It is hence recommended that there should be international regulation backed up by natio nal legislation, to ensure the enforcement of real social responsibility on the corporate world. Introducing the threat of prosecution and legal action with resulting detailed disclosure of company documents would create powerful incentives for companies to behave responsibly.At a national level, Government should †¢ Adopt new laws to make corporate social and environmental reporting and disclosure mandatory for British companies including the disclosure of payments to overseas government, information on the social and environmental impact of overseas operations and details of legal actions against companies. †¢ Frame new responsibilities for companies directors to give them a ‘duty of care’ for communities and their environment, making them legally accountable for the actions of their companies overseas. Change the law to enable people harmed by British companies’ overseas operations to seek redress in UK court and to provide the resources to enable th em do so. What Drives Corporate Social Responsibilities Defending public image If companies behave improperly, they can be got at through the court of international public opinion. The first CSR initiatives were a response to public pressure and media exposure of poor company behavior. CSR was supposed to show that companies were capable of cleaning up their act. Prof.Michael Porter of the Harvard Business School argues that CSR is all defensive effort, a PR games in which companies primarily react to deal with the critics and the pressure from activists. Attracting investors companies that proactively engage with sustainable development agenda and its advocate in the investment world should generate support, interest and understanding among investors. This will ultimately ascribe a premium to share price. CSR makes companies attractive to both mainstream investors and to the fast growing ethical-investment sector.Many investors now believe that social and environmental riskmanageme nt improves a company’s market value in the long term. Permission to operate CSR has, of late become a vital component in companies’ effort to gain approval for projects carrying significant political and social risks. Lobbying against regulations â€Å"one of the key functions of CSR is to enable further deregulations by pointing to the involvement of business in ethical and sustainable activities and to indicate that multi-stakeholder dialogue with civil society obviates the need for binding regulation† (David Miller, Sterling Media Research Institute).I believe that companies’ voluntary measures can help improve private-sector behavior. But voluntary activity is no substitute for regulation and there is evidence that companies that espouse voluntary approaches to meeting social and environmental standards are also involved in resisting external regulation, especially by government. Concept of corporate social responsibilities in Nigeria To be able to u nderstand CSR from a Nigerian perspective it is of value to explore the drivers for, and 026 Univers. J. Mark. Bus. Res. the history and development of CSR in Nigeria.The World Business Council for sustainable Development has discussed CSR with business and non-business stakeholders in a number of countries in the world with the objective of understanding local perspectives better and to get different perceptions of what CSR should mean from a number of different societies. (http:www. cecodes. org. co). One important finding in this study was that people were talking about the role of the private sector in relation to a social agenda and they saw that role as increasingly linked to the overall well-being of society.Therefore the chosen priorities differed according to the perception of local needs. The key CSR issues identified in the study included Human rights, Employee rights, Environmental protection, Community involvement and Supplier relations. The book â€Å"Corporate Citize nship in Developing Countries† (Pedersen and Huniche, 2006) contains a chapter about revisiting Carroll’s CSR pyramid from a Nigerian perspective. Most of the research on Carroll’s CSR pyramid has been in an American context and in this report an attempt is made to look on how CSR manifests itself in a Nigerian context.In Nigeria, economic responsibility still get the most emphasis while philanthropy is given second highest priority, followed by legal and then ethical responsibilities. According to the report there are many reasons for this. Firstly, the socio-economic needs of the Nigeria societies in which companies operate are so huge that philanthropy has become an expected norm. Companies also understand that they cannot succeed in societies that fail. Secondly, many Nigerian societies have become dependent on foreign aid and there is an ingrained culture of philanthropy in Nigeria.A third reason, according to the report, is that CSR is still at an early sta ge in Nigeria, sometimes even equating philanthropy. It is important to stress that in Nigeria philanthropy is more than charitable giving. HIV/AIDS is an example where the response by business is essentially philanthropic but clearly in companies own economic interests. The low priority for legal responsibilities is, according to the study, not due to the fact that Nigeria companies ignore the law but the pressure for governance and CSR is not so immense.Ethical perspective seems to have the least influence on the CSR agenda. This is not to say that African businesses are unethical. For example, the King Report in 2003 (http://www. corporate compliance. org) was the first global corporate governance code to talk about ‘stakeholders’ and to stress the importance of business accountability beyond the interests of shareholders. Ajadi (2006), in a conference paper on Corporate Social Responsibility in Nigeria delivered at British Council conference on CSR in Nigeria, 2006, specifies some additional specific drivers for CSR in Nigeria: The failure of centralized, government controlled economy to develop the country †¢ The extraordinary transaction cost to business of corruption and other failures of social capital †¢ The history of conflict and waste in the extractive industry exemplified by the Niger Delta saga †¢ The Nigerian population whose majority is under the age of 25 and is largely ignored despite the fact that they are critical to the survival and future prosperity of business and the country at large. †¢ The potential benefit of a commercially active and productive country of over 140 million potential consumers.The drivers for CSR in the west are to be found within areas such as increased brand value, greater access to finance, a healthier and safer workforce, stronger risk management and corporate governance, motivated people, customer loyalty, enhanced confidence and trust of stakeholders as well as enhanced public im age. These drivers may not necessarily be applicable to Nigerian companies. Most indigenous companies in Nigeria are privately held, family owned and operated. Local consumer and civil society pressures are almost nonexistent and law enforcement mechanisms are weak. (Amaeshi, Adi, Ogbechie and Amao. 006). There are numerous ways of implementing CSR in an organization. CSR practices can address environmental issues, social issues or both. The implementation can be done by integrating CSR in the business or it can be run as a project. Sometimes there are CSR strategies and policies framing the CSR agenda, sometimes there are not. According to world Business Council for sustainable Development (Lohman and Steinholtz, 2003) an active CSR work might include areas such as: †¢ The management of the organization clearly declares its views and obligations towards the society and its stakeholders. The organization develops and implements clear policies. †¢ The organization has rules for purchasing including social and environmental concerns. †¢ The organization reduces its â€Å"ecological footprints†, both in production and in the process of production. †¢ The organization has objectives with regard to environmental and social concerns. †¢ The organization shows an active engagement with regard to the development of its local society. †¢ Consumers are educated on how products ought to be used. †¢ The organization informs about all its different business areas in a transparent manner.For most businesses operating in Nigeria whether small or large, local or national, the transaction cost of operating is often unpredictable. At the heart of this difficulty is the obvious problem of operating in a low trust Olanrewaju 027 economy. For many businesses the cost of paying upfront on cash flow or delayed payment; the difficulty of investing in people development; the challenge of high volume cash transactions are all part of a severely eroded social capital. At the core of this issue is the role of business partnership with government and others to exemplify and model behaviors that restore optimism and improves trust.The challenges that face a business in Nigeria are unique because CSR can probably not be optional in such a climate. In a country where the social, health, education and environmental needs are so prevalent, where government resources are so stretched, where everyday people live on the breadline, business any other way is not only unethical, it is most probably not sustainable. Implementation of corporate social responsibilities in Nigeria Annually, limited liability companies in Nigeria give reports of their social responsibility efforts. These are in four major identifiable areas; viz: a.The immediate environment of the company where the interest of the neighbours of the given companies are taken care of as much as is practicable (Bello, 1988) b. Locating worthy national or state activities to su pport. In this respect, educational, sporting and cultural activities are sponsored by companies as forms of social responsibility. Also, scholarships, training facilities, and other forms of support are often provided for students. c. Responding to major disasters. Such disasters may originate from nature or it may be accidental like the bomb explosion at the Ikeja cantonment on Sunday, January 27, 2002.In the oil industry, there had been several reported cases of oil spills damage farmlands, crops, forests and water. Others like fire, flood, drought and erosion are also responded to. Various types of materials are made available to victims of such disasters. d. Diversification of activities to areas of importance in the nation’s economic development. For example, Guinness plc invested funds in two major eyeclinics in Nigeria, and Texaco Oil Producing and Marketing Company diversified into agricultural activities of cultivating cassava and processing Garri [Cassava flour].Be fore the United Kingdom developed its CSR policy, Gordon Brown, prior to becoming the prime Minister said; today CSR goes far beyond the old philanthropy of the past, donating money to good causes at the end of the financial year and is instead an all year round responsibility that companies accept for the environment around them†¦ now we need to move towards a challenging measure of corporate responsibility, where we judge results not just by the input but by its outcomes: the difference we make to the world in which we live, and the contribution we make to poverty reduction† (Corporate Social Responsibility – A Government Update: www.Csr. gov. uk). There is no doubt the committee saddled with the responsibility of developing a CSR policy for Nigeria will learn from the countries (especially developing ones) that have adopted and are implementing such policies successfully. Prior to the above declaration of the Federal Government, Nigeria did not have a CSR policy . Several companies operating here took the initiative to develop a CSR guideline or code for themselves.It is not out of place for a study to have found that indigenous firms perceive and practice CSR as corporate philanthropy aimed at addressing socio-economic development challenges in Nigeria. This finding confirms that CSR is a localized and socially embedded construct, as the ‘waves’, ‘issues’ and ‘modes’ of CSR practices identified amongst indigenous firms in Nigeria reflect the firms’ responses to their socio-economic context† (Amaeshi et al: 2006) One of the leading telecommunication companies in Nigeria, MTN Nigeria, developed a CSR policy direction document in 2004 in conjunction with a consulting outfit.The company has since gone ahead to establish MTN Foundation to lead its CSR policy implementation locally. A search for Best Practices in Corporate Social Responsibility by indigenous firms in Nigeria by Dotun Atilade, m entioned that elements of social responsibility include investment in community outreach, employee relations, creation and maintenance of employment , environmental responsibility, human rights and financial performance.It is about producing and / or delivering socially and environmentally responsible products and /or services in an environmentally and socially responsible manner while openness, accountability and transparency are some of the new key words covering a vast range of issues. A sustained bench mark for studying CSR practice, as suggested by Moon (2002), emphasizes waves, issues and modes; ‘waves (1) community involvement (2) socially responsible production process and (3) socially responsible employee relations, issues CSR practices emphasizes e. g. nvironmental , education, employee welfare , health and safety and modes through which they are implemented e. g. philanthropy foundation and codes. The result of these activities has been discovered to be shaped by Ni gerian corporate Governance framework and socio-economic conditions as reported in some research on the CSR activities of indigenous companies. The European Union’s Green Paper on CSR defines it as a concept whereby companies integrate social and environment concerns in their business operations and in 028 Univers. J. Mark. Bus. Res. heir interactions with their stake holders on a voluntary base. Mark Maxwell and Siegel (2001) as actions that appears to further some social groups beyond the interest of the firm and that which is required by law while the CSR constructs is a new coinage, it is not a new practice. It could be traced back to such example as the th th Quakers in 17 and 18 Century whose business philosophy was not primarily driven by profits maximization but to add value to the society at large. Business was framed as part of the society and not separate from it.The resurgent interest in the practice provides a fertile ground for different discourses and actors wh ich lends it to multiple and contested. (Moon, 2002). A common strand that runs through most of these studies suggests that meaning and practice of CSR is social culturally embedded. CSR in Nigeria would be aimed towards addressing the peculiarity of the social economic development challenges of the country (poverty alleviation, health care provision, infrastructure development, structure, education, etc and would be informed by social cultural influences (e. g. communalism and charity).This might not necessarily reflect the popular western standard/expectations of CSR (e. g. consumer protection, fair trade, green marketing, climate change concerns, and social responsible investments) etc. At Zenith Bank, Corporate Social Responsibility is not just a buzz word; it’s a way of life. To emphasize this belief Zenith Bank set up Zenith philanthropy, a fully functional department responsible for identifying areas, sectors and causes of the serving of philanthropic aid. Zenith phila nthropy is the channel through which Zenith bank gives back to the society.Zenith bank sees giving back to society as a serious and passionate cause. Today CSR goes far beyond the old philanthropy of the past donating money to good causes at the end of the financial year, but rather, an all year round responsibility that companies accept the environment around them for the best working practices for their engagement in their local communities and for their local communities and for their recognition that brand names depends not only on quality, price and uniqueness but on how cumulatively they interact with companies work force community and environment.There are a lot of damages these companies are doing to the environment like local air pollution such as particulates, and the damage caused by the over-use and pollution of fresh water, the â€Å"social impacts† such as the migration of people driven out of affected areas , the toxic waste heavy waters users like food, drink and clothing companies are releasing into the environment. The aim of this study is to encourage and help investors lobby companies to reduce their environmental impact before concerned governments act to restrict them through taxes or regulations.The companies can give up the excess profit now, if they want a world in which it's possible to make any money at all, later. If we go on failing to put a price on the environment, we'll make the planet uninhabitable. The entire basis for freedom and for a sound economy is that if you want something, you have to pay for it. And right now, we're not paying for the environment, we're taking from it. What happens when the resources we have effectively doled out for free run out?We're already getting an idea with the oceans, where CO2 pollution is making them so acid that it is literally dissolving the shells of shellfish and killing them off. Literally, Nigerian banking industry and telecommunication industry today operate in what can be desc ribed as the â€Å"enemy’s territory†, with hardly any identifiable friend in the polity. Everyone has an axe to grind with them, the fact that they are needed to foster individual and collective business growth notwithstanding.While government sees them as being selfish and responsible for most of the problems of the economy, the regulatory authorities look at them and their operators with suspicion. To the public, employees of banking industry and telecommunication are privileged, over-pampered and over-paid â€Å"cheats† and â€Å"liars† who thrive at the expense of the rest of the society. Banking industry and the telecommunication industry are seen as making â€Å"hugeâ€Å" profits in a depressed economy. In effect, they are milking the economy dry instead of growing it.This perception is in fact miles away from the impression of renowned economist of yester-years. They are believed to foster economic growth in any economy. Adams Smith (1910) left no doubt as to what the role of banks in economic growth should be. However, the allegations leveled against banking and telecommunication industries can never be wished away and these are impacting negatively on

Behavioural Finance

The occurrence of stock market bubbles and crashes is often cited as evidence against the efficient market hypothesis. It is argued that new information is rarely, if ever, capable of explaining the sudden and dramatic share price movements observed during bubbles and crashes. Samuelson (1998) distinguished between micro efficiency and macro efficiency. Samuelson took the view that major stock markets are micro efficient in the sense that stocks are (nearly) correctly priced relative to each other, whereas the stock markets are macro inefficient. Macro inefficiency means that prices, at the aggregate level, can deviate from fair values over time. Jung and Shiller (2002) concurred with Samuelson’s view and suggested that waves of over- and undervaluation occur for the aggregate market over time. Stock markets are seen as having some predictability in the aggregate and over the long runBubbles and crashes have a history that goes back at least to the seventeenth century (MacKay 1852). Some writers have suggested that bubbles show common characteristics. Band (1989) said that market tops exhibited the following features: 1. Prices have risen dramatically. 2. Widespread rejection of the conventional methods of share valuation, and the emergence of new ‘theories’ to explain why share prices should be much higher than the conventional methods would indicate. 3. Proliferation of investment schemes offering very high returns very quickly. 4. Intense, and temporarily successful, speculation by uninformed investors. 5. Popular enthusiasm for leveraged (geared) investments. 6. Selling by corporate insiders, and other long-term investors. Extremely high trading volume in shares. Kindleberger (1989) and Kindleberger and Aliber (2005) argued that most bubbles and crashes have common characteristics. Bubbles feature large and rapid price increases, which result in share prices rising to unrealistically high levels. Bubbles typically begin with a justifiable rise in stock prices. The justification may be a technological advance, or a general rise in prosperity. Examples of technological advance stimulating share price rises might include the development of the automobile and radio in the 1920s and the emergence of the Internet in the late 1990s. Examples of increasing prosperity leading to price rises could be the United States,Western Europe, and Japan in the 1980s. Cassidy (2002) suggested that this initial stage is characterised by a new idea or product causing changes in expectations about the future. Early investors in companies involved with the innovation make very high returns, which attract the attention of others. The rise in share prices, if substantial and prolonged, leads to members of the public believing that prices will continue to rise. People who do not normally invest begin to buy shares in the belief that prices will continue to rise. More and more people, typically people who have no knowledge of financial markets, buy shares. This pushes up prices even further. There is euphoria and manic buying. This causes further price rises. There is a self-fulfilling prophecy wherein the belief that prices will rise brings about the rise, since it leads to buying. People with no knowledge of investment often believe that if share prices have risen recently, those prices will continue to rise in the future. Cassidy (2002) divides this process into a boom stage and a euphoria stage. In the boom stage share price rises generate media interest, which spreads the excitement across a wider audience. Even the professionals working for institutional investors become involved. In the euphoria stage investment principles, and even common sense, are discarded. Conventional wisdom is rejected in favour of the view that it is ‘all different this time’. Prices lose touch with reality. One assumption of the efficient market hypothesis is that investors are rational. This does not require all investors to be rational, but it does require that the rational investors outweigh the irrational ones. However there are times when irrational investors are dominant. A possible cause of market overreaction is the tendency of some investors (often small investors) to follow the market. Such investors believe that recent stock price movements are indicators of future price movements. In other words they extrapolate price movements. They buy when prices have been rising and thereby tend to push prices to unrealistically high levels. They sell when prices have been falling and thereby drive prices to excessively low levels. There are times when such naive investors outweigh those that invest on the basis of fundamental analysis of the intrinsic value of the shares. Such irrational investors help to generate bubbles and crashes in stock markets. Some professional investors may also participate on the basis of the greater fool theory. The greater fool theory states that it does not matter if the price paid is higher than the fundamental value, so long as someone (the greater fool) will be prepared to pay an even higher price. The theory of rational bubbles suggests that investors weigh the probability of further rises against the probability of falls. So it may be rational for an investor to buy shares, knowing that they are overvalued, if the probability-weighted expectation of gain exceeds the probability-weighted expectation of loss. Montier (2002) offers Keynes’s (1936) beauty contest as an explanation of stock market bubbles. The first level of the contest is to choose the stocks that you believe to offer the best prospects. The second level is to choose stocks that you believe others will see as offering the best prospects. A third level is to choose the stocks that you believe that others will expect the average investor to select. A fourth stage might involve choosing stocks that you believe that others will expect the average investor to see as most popular amongst investors. In other words, the beauty contest view sees investors as indulging in levels of second-guessing other investors. Even if every investor believes that a stock market crash is coming they may not sell stocks. They may even continue to buy. They may plan to sell just before others sell. In this way they expect to maximise their profits from the rising market. The result is that markets continue to rise beyond what the vast majority of investors would consider to be the values consistent with economic fundamentals. It is interesting to note that Shiller’s survey following the 1987 crash (Shiller 1987) found that 84% of institutional investors and 72% of private investors said that they had believed that the market was overpriced just before the crash. Shiller suggested that people did not realise how many others shared their views that the market was overpriced. As Hirshleifer (2001) points out, people have a tendency to conform to the judgements and behaviours of others. People may follow others without any apparent reason. Such behaviour results in a form of herding, which helps to explain the development of bubbles and crashes. If there is a uniformity of view concerning the direction of a market, the result is likely to be a movement of the market in that direction. Furthermore, the herd may stampede. Shiller (2000) said that the meaning of herd behaviour is that investors tend to do as other investors do. They imitate the behaviour of others and disregard their own information. Brown (1999) examined the effect of noise traders (non-professionals with no special information) on the volatility of the prices of closed-end funds (investment trusts). A shift in sentiment entailed these investors moving together and an increase in price volatility resulted. Walter and Weber (2006) found herding to be present among managers of mutual funds. Walter and Weber (2006) distinguished between intentional and unintentional herding. Intentional herding was seen as arising from attempts to copy others. Unintentional herding emerges as a result of investors analysing the same information in the same way. Intentional herding could develop as a consequence of poor availability of information. Investors might copy the behaviour of others in the belief that those others have traded on the basis of information. When copying others in the belief that they are acting on information becomes widespread, there is an informational cascade. Another possible cause of intentional herding arises as a consequence of career risk. If a fund manager loses money whilst others make money, that fund manager’s job may be in jeopardy. If a fund manager loses money whilst others lose money, there is more job security. So it can be in the fund manager’s interests to do as others do (this is sometimes referred to as the reputational reason for herding). Since fund managers are often evaluated in relation to benchmarks based on the average performance of fund managers, or based on stock indices, there could be an incentive to copy others since that would prevent substantial underperformance relative to the benchmark. Walter and Weber (2006) found positive feedback trading by mutual fund managers. In other words the managers bought stocks following price rises and sold following falls. If such momentum trading is common, it could be a cause of unintentional herding. Investors do the same thing because they are following the same strategy. It can be difficult to know whether observed herding is intentional or unintentional. Hwang and Salmon (2006) investigated herding in the sense that investors, following the performance of the market as a whole, buy or sell simultaneously. Investigating in the United States, the UK, and South Korea they found that herding increases with market sentiment. They found that herding occurs to a greater extent when investor expectations are relatively homogeneous. Herding is strongest when there is confidence about the direction in which the market is heading. Herding appeared to be persistent and slow moving. This is consistent with the observation that some bubbles have taken years to develop. Kirman (1991) suggests that investors may not necessarily base decisions on their own views about investments but upon what they see as the majority view. The majority being followed are not necessarily well-informed rational investors. The investors that are followed may be uninformed and subject to psychological biases that render their behaviour irrational (from the perspective of economists). Rational investors may even focus on predicting the behaviour of irrational investors rather than trying to ascertain fundamental value (this may explain the popularity of technical analysis among market professionals). There are theories of the diffusion of information based on models of epidemics. In such models there are ‘carriers’ who meet ‘susceptibles’ (Shiller 1989). Stock market (and property market) bubbles and crashes are likened to the spread of epidemics. There is evidence that ideas can remain dormant for long periods and then be triggered by an apparently trivial event. Face-to-face communication appears to be dominant, but the media also plays a role. Cassidy (2002) suggested that people want to become players in an ongoing drama in which ownership of stocks gives them a sense of being part of a social movement. People invest because they do not want to be left out of the exciting developments. The media are an integral part of market events because they want to attract viewers and readers. Generally, significant market events occur only if there is similar thinking among large groups of people, and the news media are vehicles for the spreading of ideas. The news media are attracted to financial markets because there is a persistent flow of news in the form of daily price changes and company reports. The media seek interesting news. The media can be fundamental propagators of speculative price movements through their efforts to make news interesting (Shiller 2000). They may try to enhance interest by attaching news stories to stock price movements, thereby focusing greater attention on the movements. The media are also prone to focus attention on particular stories for long periods. Shiller refers to this as an ‘attention cascade’. Attention cascades can contribute to stock market bubbles and crashes. Davis (2006) confirmed the role of the media in the development of extreme market movements. The media were found to exaggerate market responses to news, and to magnify irrational market expectations. At times of market crisis the media can push trading activity to extremes. The media can trigger and reinforce opinions. It has been suggested that memes may play a part in the process by which ideas spread (Lynch 2001). Memes are contagious ideas. It has been suggested that the success of a meme depends upon three critical factors: transmissivity, receptivity, and longevity. Transmissivity is the amount of dissemination from those with the idea. Receptivity concerns how believable, or acceptable, the idea is. Longevity relates to how long investors keep the idea in mind. Smith (1991) put forward the view that bubbles and crashes seem to have their origin in social influences. Social influence may mean following a leader, reacting simultaneously and identically with other investors in response to new information, or imitation of others who are either directly observed or observed indirectly through the media. Social influence appears to be strongest when an individual feels uncertain and finds no directly applicable earlier personal experience. Deutsch and Gerard (1955) distinguish between ‘normative social influence’ and ‘informational social influence’. Normative social influence does not involve a change in perceptions or beliefs, merely conformity for the benefits of conformity. An example of normative social influence would be that of professional investment managers who copy each other on the grounds that being wrong when everyone else is wrong does not jeopardise one’s career, but being wrong when the majority get it right can result in job loss. This is a form of regret avoidance. If a bad decision were made, a result would be the pain of regret. By following the decisions of others, the risk of regret is reduced. This is safety in numbers. There is less fear of regret when others are making the same decisions. Informational social influence entails acceptance of a group’s beliefs as providing information. For example share purchases by others delivers information that they believe that prices will rise in future. This is accepted as useful information about the stock market and leads others to buy also. This is an informational cascade; people see the actions of others as providing information and act on that information. Investors buy because they know that others are buying, and in buying provide information to other investors who buy in their turn. Informational cascades can cause large, and economically unjustified, swings in stock market levels. Investors cease to make their own judgements based on factual information, and use the apparent information conveyed by the actions of others instead. Investment decisions based on relevant information cease, and hence the process whereby stock prices come to reflect relevant information comes to an end. Share price movements come to be disconnected from relevant information. Both of the types of social influence identified by Deutsch and Gerard (1955) can lead to positive feedback trading. Positive feedback trading involves buying because prices have been rising and selling when prices have been falling, since price movements are seen as providing information about the views of other investors. Buying pushes prices yet higher (and thereby stimulates more buying) and selling pushes prices lower (and hence encourages more selling). Such trading behaviour contributes to stock market bubbles and crashes. People in a peer group tend to develop the same tastes, interests, and opinions (Ellison and Fudenberg 1993). Social norms emerge in relation to shared beliefs. These social norms include beliefs about investing. The social environment of an investor influences investment decisions. This applies not only to individual investors, but also to market professionals. Fund managers are a peer group; fundamental analysts are a peer group; technical analysts are a peer group. Indeed market professionals in aggregate form a peer group. It is likely that there are times when these peer groups develop common beliefs about the direction of the stock market. Common beliefs tend to engender stock market bubbles and crashes. Welch (2000) investigated herding among investment analysts. Herding was seen as occurring when analysts appeared to mimic the recommendations of other analysts. It was found that there was herding towards the prevailing consensus, and towards recent revisions of the forecasts of other analysts. A conclusion of the research was that in bull markets the rise in share prices would be reinforced by herding. Research on investor psychology has indicated certain features about the behaviour of uninformed investors, who are often referred to as noise traders in the academic literature. Tversky and Kahneman (1982) found that they have a tendency to overreact to news. DeBondt (1993) found that they extrapolate trends, in other words they tend to believe that the recent direction of movement of share prices will continue. Shleifer and Summers (1990) found evidence that they become overconfident in their forecasts. This latter point is consistent with the view that bubbles and crashes are characterised by some investors forgetting that financial markets are uncertain, and coming to believe that the direction of movement of share prices can be forecast with certainty. Barberis et al. (1998) suggested that noise traders, as a result of misinterpretation of information, see patterns where there are none. Lee (1998) mentioned that a sudden and drastic trend reversal may mean that earlier cues of a change in trend had been neglected. Clarke and Statman (1998) found that noise traders tend to follow newsletters, which in turn are prone to herding. It seems that many investors not only extrapolate price trends but also extrapolate streams of good or bad news, for example a succession of pieces of good news leads to the expectation that future news will also be good. Barberis et al. (1998) showed that shares that had experienced a succession of positive items of news tended to become overpriced. This indicates that stock prices overreact to consistent patterns of good or bad news. Lakonishok et al. (1994) concluded that investors appeared to extrapolate the past too far into the future. There is evidence that the flow of money into institutional investment funds (such as unit trusts) has an impact on stock market movements. Evidence for a positive relationship between fund flows and subsequent stock market returns comes from Edelen and Warner (2001), Neal and Wheatley (1998), Randall et al. (2003), and Warther (1995). It has been suggested by Indro (2004) that market sentiment (an aspect of crowd psychology) plays an important role. Indro found that poll-based measures of market sentiment were related to the size of net inflows into equity funds. It appears that improved sentiment (optimism) generates investment into institutional funds, which in turn brings about a rise in stock market prices (and vice versa for increased pessimism). If stock market rises render market sentiment more optimistic, a circular process occurs in which rising prices and improving sentiment reinforce each other. It has often been suggested that small investors have a tendency to buy when the market has risen and to sell when the market falls. Karceski (2002) reported that between 1984 and 1996 average monthly inflows into US equity mutual funds were about eight times higher in bull markets than in bear markets. The largest inflows were found to occur after the market had moved higher and the smallest inflows followed falls. Mosebach and Najand (1999) found interrelationships between stock market rises and flows of funds into the market. Rises in the market were related to its own previous rises, indicating a momentum effect, and to previous cash inflows to the market. Cash inflows also showed momentum, and were related to previous market rises. A high net inflow of funds increased stock market prices, and price rises increased the net inflow of funds. In other words, positive feedback trading was identified. This buy high/sell low investment strategy may be predicted by the ‘house money’ and ‘snake bite’ effects (Thaler and Johnson 1990). After making a gain people are willing to take risks with the winnings since they do not fully regard the money gained as their own (it is the ‘house money’). So people may be more willing to buy following a price rise. Conversely the ‘snake bite’ effect renders people more risk-averse following a loss. The pain of a loss (the snake bite) can cause people to avoid the risk of more loss by selling investments seen as risky. When many investors are affected by these biases, the market as a whole may be affected. The house money effect can contribute to the emergence of a stock market bubble. The snake bite effect can contribute to a crash. The tendency to buy following a stock market rise, and to sell following a fall, can also be explained in terms of changes in attitude towards risk. Clarke and Statman (1998) reported that risk tolerance fell dramatically just after the stock market crash of 1987. In consequence investors became less willing to invest in the stock market after the crash. MacKillop (2003) and Yao et al. (2004) found a relationship between market prices and risk tolerance. The findings were that investors became more tolerant of risk following market rises, and less risk tolerant following falls. The implication is that people are more inclined to buy shares when markets have been rising and more inclined to sell when they have been falling; behaviour which reinforces the direction of market movement. Shefrin (2000) found similar effects among financial advisers and institutional investors. Grable et al. 2004) found a positive relationship between stock market closing prices and risk tolerance. As the previous week’s closing price increased, risk tolerance increased. When the market dropped, the following week’s risk tolerance also dropped. Since risk tolerance affects the willingness of investors to buy risky assets such as shares, the relationshi p between market movements and risk tolerance tends to reinforce the direction of market movement. During market rises people become more inclined to buy shares, thus pushing share prices up further. After market falls investors are more likely to sell, thereby pushing the market down further. Projection bias is high sensitivity to momentary information and feelings such that current attitudes and preferences are expected to continue into the future (Loewenstein et al. 2003). Mehra and Sah (2002) found that risk tolerance varied over time and that people behaved as if their current risk preference would persist into the future. In other words the current level of risk tolerance was subject to a projection bias such that it was expected to continue into the future. Grable et al. (2006) pointed out that this interacts with the effects of market movements on risk tolerance. A rise in the market enhances risk tolerance, projection bias leads to a belief that current risk tolerance will persist, people buy more shares, share purchases cause price rises, price rises increase risk tolerance, and so forth. A virtuous circle of rising prices and rising risk tolerance could emerge. Conversely there could be a vicious circle entailing falling prices and rising risk-aversion. The Role of Social Mood People transmit moods to one another when interacting socially. People not only receive information and opinions in the process of social interaction, they also receive moods and emotions. Moods and emotions interact with cognitive processes when people make decisions. There are times when such feelings can be particularly important, such as in periods of uncertainty and when the decision is very complex. The moods and emotions may be unrelated to a decision, but nonetheless affect the decision. The general level of optimism or pessimism in society will influence individuals and their decisions, including their financial decisions There is a distinction between emotions and moods. Emotions are often short term and tend to be related to a particular person, object, or situation. Moods are free-floating and not attached to something specific. A mood is a general state of mind and can persist for long periods. Mood may have no particular causal stimulus and have no particular target. Positive mood is accompanied by emotions such as optimism, happiness, and hope. These feelings can become extreme and result in euphoria. Negative mood is associated with emotions such as fear, pessimism, and antagonism. Nofsinger (2005a) suggested that social mood is quickly reflected in the stock market, such that the stock market becomes an indicator of social mood. Prechter (1999, 2001), in proposing a socionomics hypothesis, argued that moods cause financial market trends and contribute to a tendency for investors to act in a concerted manner and to exhibit herding behaviour. Many psychologists would argue that actions are driven by what people think, which is heavily influenced by how they feel. How people feel is partly determined by their interactions with others. Prechter’s socionomic hypothesis suggests that human interactions spread moods and emotions. When moods and emotions become widely shared, the resulting feelings of optimism or pessimism cause uniformity in financial decision-making. This amounts to herding and has impacts on financial markets at the aggregate level. Slovic et al. (2002) proposed an affect heuristic. Affect refers to feelings, which are subtle and of which people may be unaware. Impressions and feelings based on affect are often easier bases for decision-making than an objective evaluation, particularly when the decision is complex. Since the use of affect in decision-making is a form of short cut, it could be regarded as a heuristic. Loewenstein et al. (2001) showed how emotions interact with cognitive thought processes and how at times the emotional process can dominate cognitive processes. Forgas (1995) took the view that the role of emotions increased as the complexity and uncertainty facing the decision-maker increased. Information can spread through society in a number of ways: books, magazines, newspapers, television, radio, the Internet, and personal contact. Nofsinger suggests that personal contact is particularly important since it readily conveys mood and emotion as well as information. Interpersonal contact is important to the propagation of social mood. Such contact results in shared mood as well as shared information. Prechter suggested that economic expansions and equity bull markets are associated with positive feelings such as optimism and enthusiasm whereas economic recessions and bear markets correspond to an increase in negative emotions like pessimism, fear, and anger. During a stock market uptrend society and investors are characterised by feelings of calmness and contentment, at the market top they are happy and enthusiastic, during the market downturn the feelings are ones of sadness and insecurity, whilst the market bottom is associated with feelings of anger, hostility, and tension. Dreman (2001) suggested that at the peaks and troughs of social mood, characterised by manias and panics, psychological influences play the biggest role in the decisions of investment analysts and fund managers. Forecasts will be the most positive at the peak of social mood and most negative at the troughs. Psychological influences can contaminate rational decision-making, and may be dominant at the extreme highs and lows of social mood. At the extremes of social mood the traditional techniques of investment analysis might be rejected by many as being no longer applicable in the new era. Shiller (1984) took the view that stock prices are likely to be particularly vulnerable to social mood because there is no generally accepted approach to stock pricing; different analysts use different models in different ways. The potential influence of social mood is even greater among non-professionals who have little, or no, understanding of pricing models and financial analysis. Nofsinger (2005a) saw the link to be so strong that stock market prices could be used as a measure of social mood. Peaks and troughs of social mood are characterised by emotional decision-making rather than rational evaluation. Cognitive evaluations indicating that stocks are overpriced are dominated by a mood of optimism. Support for one’s downplaying of rational evaluation receives support from the fact that others downplay rational evaluation. The optimism of others validates one’s own optimism. It is often argued that the normal methods of evaluation are no longer applicable in the new era. Fisher and Statman (2002) surveyed investors during the high-tech bubble of the late 1990s and found that although many investors believed stocks to be overpriced, they expected prices to continue rising. Eventually social mood passes its peak and cognitive rationality comes to dominate social mood. Investors sell and prices fall. If social mood continues to fall, the result could be a crash in which stock prices fall too far. The situation is then characterised by an unjustified level of pessimism, and investors sell shares even when they are already underpriced. Investors’ sales drive prices down further and increase the degree of underpricing. Fisher and Statman (2000) provided evidence that stock market movements affect sentiment. A vicious circle could develop in which falling sentiment causes prices to fall and declining prices lower sentiment. Taffler and Tuckett (2002) provided a psychoanalytic perspective on the technology stock bubble and crash of the late 1990s and early 2000s, and in so doing gave a description of investor behaviour totally at odds with the efficient markets view of rational decision-making based on all relevant information. They made it clear that people do not share a common perception of reality; instead everyone has their own psychic reality.

The Turning Point of World War II Essay Example | Topics and Well Written Essays - 750 words

The Turning Point of World War II - Essay Example Even though the United States was a world power with enormous resources - therefore earning the wariness of the Axis powers - it sat all the way on a different continent. The problem for the Allies was how to leverage these resources to win the war (ibid). The shipping lanes were already rank with the danger of German Uboats making the delivery of supplies and materiel dangerous. The Japanese owned the Pacific waters having built up their naval forces to include a dizzying armada or carriers, battleships, cruisers and destroyers. The pre-emptive strike at Pearl Harbor was meant to totally destroy the American naval force, which was seen by the Japanese as a threat to their Pacific dominance. In the face of the Axis momentum and advantage, America was faced with battle at two fronts, the European and Pacific. They believe that to win the war, victory in Europe against Hitler and Mussolini was imperative before tackling the Japanese(ibid). Therefore it was with this strategy that the Allied forces decided to halt the Axis onslaught. The tide turned in the favor of the Allies inexorably on both fronts during the Russian victory at Stalingrad and the British victory at el-Alamein. In the Pacific, it was the battle of Midway that capped a change of momentum to the Allied forces' favor. The battle at El Alamein - w... If the Germans were successful in broaching those lines, it would have spelled disaster for the Allies, particularly so because it was perilously close to the Suez Canal, a vital shipping link. (Kennedy, et al., 436). The Germans Afrikaa Corps were led by Field Marshall Irwin Rommel, nicknamed the Desert Fox for his daring and cunning in battle. Rommel caught the admiration and esteem of even his Allied foes, and was well-respected as a battle commander. The British forces, led by General Bernard Montgomery, and supplemented by several hundred Sherman tanks pushed back the German forces to Tunisia, 1000 miles away. (ibid) Another major setback for the Germans was their surprising defeat at Stalingrad. Hitler had hoped to sweep through the Russian motherland in a quick and timely fashion. However, Hitler underestimated the Russian winter and the determined resistance by the Russian Red Army. This led to many strategic errors. The German army subsequently had to tie up much resources and time towards conquering Russia. Their defeat was costly, not only in terms of men, supplies, and war materiel, but also strategically. El Alamein was costly because it signified the loss of one of Germany's best generals. Rommel was called back to Germany, and following his implication in an attempted assassination of Hitler, was forced to commit suicide. The Russian and African setbacks pushed back the forces of Hitler at with great casualties. From this point onwards, the Germans were on the defensive, suffering from the effects of having too many objectives and spreading their forces out too thin in the face of a greater opponent (Bailin et al., 762). Midway and the Pacific The Pacific Theater was different from the European theater in the sense that it was